FAQ
SHIPPING FAQ:
1. TIMING
JEWELLERY ORDERS
You will receive an order confirmation & shipping detail by email within 3 working days. Orders shipped within SINGAPORE takes upto 5 working days. Orders placed OVERSEAS will depend on the location & shipment carriers, usually it can take up to 15 days.
CLOTHING ORDERS
You will receive an order confirmation by email within 3 working days.
New customised orders take up to 4-5 weeks. We will email you tracking information after your order has been shipped out.
Clothing in stock will be shipped within 3 days of confirmation. Orders shipped within SINGAPORE takes upto 5 working days. Orders placed OVERSEAS will depend on the location & shipment carriers, usually it can take up to 15-21 days.
2. PRICING
Aadya's Boutique is online store for both domestic and international orders. Domestic Shipping rates are provided at the time of checkout. The charges for International Shipping is as per the weight of the item, usually its about 15SGD per Kg.
RETURN & EXCHANGE POLICY
We will exchange your order within 7 days from the time you received your order. Order can be exchanged only incase the order is wrong in terms of items or damaged. Also, It should be packed back the way you received and unworn. We will cover the cost of shipping if the error is from our end. There is no refund, we will resend the correct product you ordered and in certain cases will give you a store credit. Please feel free to email us for any questions.
SECURE PAYMENT OPTIONS
Payment can be made by modes of payment provided which is trusted and secure. Any extra fees on the transfer is borne by the buyer for local or overseas banks
Any information provided by customer will not be used without their consent.
By using this website, you agree to the Terms of service. We reserve the right to change any terms at any point of time without prior notification.